Your processes
are leaking money.

I'm Marek Musil — senior business analyst & technical product owner. Since 2009 I've been turning high-level chaos into crisp roadmaps, API specs and shipped software — in fintech, banking and global e-commerce.

Start a process audit →

Marek Musil · Brno, CZ

What I do, in one click

From chaos to process

Order arrives✕ Re-typed to ERP✕ Excel no. 47✕ Email approval?✕ Nobody knows

Current state — 5 handoffs, 3 systems, 0 owners

What I do / three steps

01

Map & analyze

Process mapping (Camunda BPMN) and requirements engineering. I draw how things really run — not how the org chart pretends they do.

02

Design the fix

Product roadmaps, API & data specifications, payment and system integrations — ranked by what pays back fastest.

03

Implement by priority

Project-based delivery with the engineering team. Biggest leak first, measurable result, then the next one.

What you get / real deliverables

●→ Map→ → Fix→ ◎ a model your team can read — and keep

Track record / since 2009

2026 →FIDOO — card & expense platform for a neobank (Azure serverless, card flows, 3DS)

2015–25ORIFLAME — 10 years of global e-commerce rollouts across EMEA & APAC, proxy product owner

2017CEMEX — Cemex-GO! mobile app on SAP, first of its kind in building materials

2015NOTINO — automated re-pricing module, end-to-end analysis

2014–15DIXONS CARPHONE — introduced BPM company-wide, trained a team of 6 analysts

2013–14ZFP GROUP — process optimization across HQ + 12 branches, reporting to the board

2009–13IBA CZ + IBM GLOBAL SERVICES — consulting, ISO/IEC 20000 & 27001 certification prep, ITIL

The numbers don't lie

0

Diagrams drawn

0

Processes mapped

0

€M+ client revenue increases

Case stories / pick your industry

Asynchronous microservices integrating the Thredd card processor — Mastercard virtual payment cards on a new platform built on Cosmos DB. Better visibility, excellent auditability, and processes ready for AI understanding and processing.

VISIBILITY · AUDITABILITY · AI-READY

"Outstanding professional with a strong combination of business vision and deep technical understanding."

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Human. Non-destructive.

Optimization doesn't mean firing half the team. I improve processes with the people who run them — bridging business visions and engineering teams so the changes stick after I leave.

Full-remote delivery Agile Scrum AI-first workflow

Standards

ISO 20000 ISO 27001 ITIL V3 PRINCE2 · PMBOK

Toolkit

Azure Cloud SQL Camunda BPMN API & ESB